I have lost my password. How can I get it back?

If you have forgotten your password to access your ITGallery account, follow these steps:

  1. At https://admin.itgalleryapp.com/login.php click on the 'Forgot your password?' link, located immediately below the 'User' and 'Password' fields
  2. Write the email in which you want to receive the code to modify your password
  3. Enter the code that you received in the mail as well as the new password. Finally, press 'Send'.

It's probably for one of these two reasons:

  • If you are copying and pasting the email in the 'User' field, it may have some space in front or behind. Remember to type it manually to avoid this error!
  • The same can happen with the 'Password' field, so remember to enter the password manually.

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